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Note and complaint portal

You would like to give us a hint or submit a complaint?

Have you become aware of a (potential) grievance related to Terre des Hommes Deutschland eV or the independent community foundation Terre des Hommes ? You can report it anonymously or by providing your identity via our reporting platform.


Who can report?

All people inside and outside our organization.


What can you report?

As part of the Refugees Protection Act (HinSchG), you can report any punitive violations, crimes and serious administrative offenses as well as attempts or preparations in connection with our organization. In addition, violations of our behavioral guidelines and any misconduct of our full -time or volunteer employees, project partners, cooperation partners can be reported worldwide.

How can you report?

Both written and oral reports are possible via the following channels:

Message about the registration portal www.tdh.de/concern

Tel.: +49 (0) 228 - 74 89 80 (for Germany)


What happens to your message?

We have commissioned the law firm Rickert Rechtsanwaltsgesellschaft mbH to confidentially receive and promptly process reports concerning our organization. Should action on our part become necessary, the report will be forwarded confidentially to the relevant contact persons at Terre des Hommes , along with a recommended course of action.

How safe is the registration platform?

The registration platform meets our high requirements for data protection in accordance with the basic dates of the data. Communication is encrypted.