Note and complaint portal
You would like to give us a hint or submit a complaint?
Have you become aware of a (possible) grievance in connection with Terre des Hommes Deutschland EV or the independent community foundation Terre des Hommes? Then you can report this anonymously or, stating your identity, via our registration platform.
Who can report?
All people inside and outside our organization.
What can you report?
As part of the Refugees Protection Act (HinSchG), you can report any punitive violations, crimes and serious administrative offenses as well as attempts or preparations in connection with our organization. In addition, violations of our behavioral guidelines and any misconduct of our full -time or volunteer employees, project partners, cooperation partners can be reported worldwide.
How can you report?
Both written and oral reports are possible via the following channels:
Message about the registration portal www.tdh.de/concern
Tel.: +49 (0) 228 - 74 89 80 (for Germany)
What happens to your message?
We have commissioned the Rickert law firm MBH to accept our organization in confidence and to process them promptly. If action is necessary on our part, the note will be handed over to Terre des Hommes with a recommendation for action while maintaining confidentiality to the contact persons responsible for the content.
How safe is the registration platform?
The registration platform meets our high requirements for data protection and the General Data Protection Regulation. Communication is encrypted.